X9a Privacy Policy — How We Store Your Information
Your privacy is extremely important to us at x9a. This policy clearly explains what data we collect, why we collect it, and how we keep it safe.
Last updated: 2026
What types of information do we collect?
When you use the x9a platform, we may collect data from three main sources:
Account and personal information
- Name, mobile number & email (provided at registration).
- Date of birth and age verification data.
- Password (stored in encrypted form, never visible in plain text).
Financial and payment information
- Bkash, Nagad, or Rocket number (for transactions).
- Deposit and withdrawal amounts and dates (in BDT / ৳).
- Transaction reference numbers and history.
Device, browser, and usage information
- Device type (Android, iOS, desktop).
- Browser type and version.
- IP address and approximate location (city level).
- Session duration and pages visited on the platform.
- Cookies and local storage data.
How is the collected information used?
X9a uses your data solely to improve the platform and provide a safe, seamless experience. Data is used for these reasons:
- For account creation, verification, and management.
- To process financial transactions including deposits and withdrawals.
- To detect and prevent fraud and unauthorized activities.
- Providing customer support and resolving issues.
- To improve platform functionality and user experience.
- To comply with applicable legal obligations.
X9a never sells your data to advertisers.
What You Need to Know About Cookies and Tracking
The x9a platform uses cookies and similar technologies. Cookies are small text files saved in your browser to recognize you during your next visit.
Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and security.
- Functionality Cookies: Remembers language preferences and user settings.
- Analytics Cookies: Helps understand which parts of the platform are most used.
You can manage cookies via your browser settings. However, disabling essential cookies may disrupt login and transactions.
Our Commitment to Data Retention and Security
X9a follows industry-standard security measures to protect user data:
- All data transfers are conducted over SSL/TLS encryption.
- Passwords and sensitive data are stored encrypted on the server.
- Active monitoring is in place to prevent unauthorized access to your account.
- We have processes in place to quickly detect and resolve security breaches.
Sharing Data with Third Parties
X9a may share data only in limited circumstances including:
- To complete transactions with payment gateways like Bkash, Nagad, and Rocket.
- Compliance with lawful requests from authorities.
- In cooperation with regulators for fraud investigations.
Your data is never sold to third parties for advertising or marketing purposes under any circumstances.
What rights do you have over your data?
X9a believes users should have full control over their data. You can exercise the following rights:
You may request to view any information stored on your account.
Contact support to correct any incorrect or outdated information.
You can request account closure and data deletion.
To exercise these rights or for privacy-related questions, contact us at: [email protected]
How will policy changes be communicated?
X9a may update or modify this privacy policy as needed. Significant changes will be notified on the platform, and the "Last Updated" date at the top will change.
By continuing to use the platform after changes, you agree to the new policy. We recommend reviewing this page regularly.
For any questions about the Privacy Policy, please contact us FAQ View or contact support directly: [email protected]